Who are we and how can you reach us?
De Vaart Yachting bv,
Bolderweg 51, 8243 RD Lelystad, Netherlands.
Phone: +31 (0)320-21 23 41
Email: info@devaartyachting.com
Boutique accessories ordering information
The Hiswa General Terms and Conditions forE-Commerce apply to online accessories orders in our Boutique.
We have listed the most important information foryou:
- The prices shown on the website are in EURO,including 21% VAT, excluding shipping costs.
- You place your order by sending a completedWishlist.
- Additional shipping costs are calculated manually for each Wishlist.
- You will receive an invoice. The order will be shipped after payment has been received.
- You can exercise your Right of Withdrawal within 14 days of receiving the product, you must notify us by email.
- Returning the delivered product within 14 days of registration is entirely at your expense and risk.
The Right of Withdrawal does not apply to,among other things:
- Products that have been speciallymanufactured for you, for example custom-made, or that have a clearly personalcharacter or that have been ordered especially for you.
- Products that have been visiblyused.
- Products that are not suitable for return for hygienicreasons, including swimwear.
Shipping costs:
We ship with DHL and UPS to the Netherlands,Belgium, Germany, Austria and France.
Indication of shipping costs in theNetherlands:
Letterbox post: €7.25. Small package 0-2kg:€ 11.50. Medium package 2-5kg: €14.00. Large package 5-10kg: € 17.00, Other sizes, prices on request.
Shipping costs indication for Belgium, Germany, Austria and France:
Small package 0-2kg: € 14.00. Medium package 2-5kg: €20.00. Large package 5-10kg: €39.00
For returns as a result of the parcel service beingunable to deliver the package and/or your failure to collect it from a parcelservice point on time, you will be charged the return and additional shipping costs.
Returns:
Follow the steps below:
- Register your return within 14 days ofreceipt.
- Download the return form from the website www.devaartyachting.com/en/services/return and send it completed to info@devaartyachting.com.
- In case of damage, call us on +31 (0)320 2123 41
- Pack the products in the original packaging, labeled in a sturdy shipping box. Place the completed returns form in the box.
- Address the package to: De Vaart Yachting, Bolderweg 51, 8243 RD Lelystad, Netherlands, stating: Return
- Send the package in time so that it isdelivered to De Vaart Yachting within 14 days after your return notification has been received.
- Keep the proof of shipment.
